Qyndra

Terms of Use

Last updated: 13 November 2026

These terms apply when you use the Qyndra app ("the app") published under the Qyntus brand by the company behind it ("we", "us"), a limited liability company based in Massachusetts, USA (see the legal notice). By using the app you agree to them. If you download the app from the Apple App Store, Apple's Licensed Application End User License Agreement also applies; if these terms conflict with it, these terms apply to the extent the law allows. Nothing in these terms limits rights you have under the consumer law of the country where you live.

1. Your licence to play

We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own entertainment. You may not copy, sell, rent or modify the app, reverse engineer it except where the law allows, or use cheats, bots or tools that interfere with it.

2. Purchases

• Purchases are made through the Apple App Store or Google Play, under their payment terms. Prices are shown in the store before you buy.
• Realm unlocks are one-time purchases. You can restore them on another device with the same store account via Settings → Restore purchases.
• Ember packs and streak freezes are consumable: they are used up in play. Because Qyndra has no accounts, they are saved only on the device where you bought them and cannot be restored if you delete the app or change devices.
• If you live in the EU or UK: by buying digital content you ask for it to be delivered immediately and acknowledge that you lose your 14-day right of withdrawal once delivery has started. Your statutory rights if the content is faulty are not affected.
• Refunds are handled by the store you bought from (Apple: reportaproblem.apple.com; Google Play: your Play Store order history).

3. Embers and other in-game items

Embers, streak freezes and cosmetics are a licence to use content inside the game. They have no monetary value, cannot be exchanged for money or anything outside the game, and cannot be transferred or sold. We may rebalance how they are earned or priced in the game, but we will not take away items you have already bought.

4. Optional ads

The app offers optional rewarded videos. A reward is given only when a video is watched to the end. Daily limits apply, and ads may not always be available. See the privacy policy for how ads use data.

5. Content and fair play

The game, its art, sound, levels and code belong to us or our licensors. The Cinzel font is used under the SIL Open Font License (see licences). Daily results you share are yours to share.

6. Changes and availability

We may update the app to add content, fix problems or meet legal requirements. We try to keep the game available, but we cannot guarantee it will always work without interruption or that it is free of errors. If we ever stop offering the app, purchases you made remain usable on your device for as long as the app runs on it.

7. Liability

The app is provided for entertainment. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you for any claim relating to the app is limited to the amount you paid for the app or in-app items in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded by law, such as liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection law.

8. Ending use

You can stop using the app at any time by deleting it. We may suspend the licence if you seriously break these terms, for example by cheating in a way that harms other players' shared results.

9. Changes to these terms

We may change these terms, for example when we add features. We will update the date at the top, and important changes will be shown in the app. If you keep using the app after a change, the new terms apply.

10. Law and disputes

These terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring claims in the courts there. EU consumers can also use the EU's online dispute resolution information at consumer-redress.ec.europa.eu; we are not obliged and not willing to take part in dispute resolution before a consumer arbitration board.

11. Contact

Questions about these terms: contact@qyntus.com. Help with the game: hello@qyntus.com.